"my son broke his elbow, but wasn't spotted by Watford"

About: Watford General Hospital / Trauma and orthopaedics

(as a parent/guardian),

I took my son to a&e at Watford hospital. He broke his elbow at a judo class. I knew straight away that he broke it, as he was in a lot of pain and his bone was sticking out. We sat there for 4 hours and in the end we were told that it wasn't broken and were told that the doctor wasn't a bone doctor. As a mum I didn't believe this, so 3 days later I went to Northwick Park hospital and was told within half hour what I already knew - that it was broken. I will never go to Watford hospital again.

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Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

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