"What's going on with appointments?"

I have been waiting for an appointment since June to see an endocrinologist - despite chasing I still haven't had one through. Is this normal? Also have been referred to another department by my GP three weeks ago - I don't even know when to start chasing as I haven't had an appointment for that department yet either. Have been an outpatient for five years for Opthalmology department (I know it's run by Maidstone) and never get an appointment sent through. Always have to call for an appointment and if I call the appointment line they say I am not due to see anyone - which is not correct. Not very happy about the this and I know from talking to other patients waiting that I am not the only person to experience this problem.