"Thank you so much"

About: Musgrove Park Hospital

I was involved in a very nasty cycling accident in the recent Exmoor Beast sportive event, which involved me being pitched off of my bike at 40mph through a glass window causing severe lacerations to my left hand. From arriving at a&e right the way through to the surgery itself I was treated with the utmost dignity and respect, it was great that while I was being worked on in theatre I was able to have a good natter with the theatre staff who are fellow cyclists as well ;) I asked for a nerve block which they were more than willing to accommodate, and let me get home that much quicker. Special mentions should go to the staff on Jowery ward who were just lovely and very tolerant of my sense of humour, another on Hestercombe who helped me with showering and getting dressed when I was struggling, and the surgeon and staff in the operating theatre who distracted me perfectly from what was going on with my hand, which the surgeon has done a fantastic job on. Thank you so, so much for saving my fingers, putting up with my dry sense of humour and for making me feel so much better. Thank heavens for the NHS.

Story from NHS Choices

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Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who recently cared for you at Musgrove Park. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved; positive feedback is much appreciated. I was very sorry to read of your accident and I do hope this finds you making a good recovery. Lucille Hoose. PALS & Complaints Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful