Arrived at the hospital at approximately 11.45pm on 21.10.14 with my 5 month old daughter. I was seen by the triage nurse within 45 minutes. Fab. Was told that there wouldn't be too long of a wait and with her being so young she should be seen pretty quickly. 3 hours later after asking how many were in front of her, I was told she was next to be seen. Then when I went back to reception to ask if they knew how much longer she would have to wait I was told there was two more patients in front of her. I understand that when an emergency occurs it's all hands on but I can't understand why a 5 month old baby is left in the waiting room for 3 hours? Completely disgusted in the Nhs tonight. Really let my family down. H
"Disgusted!"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted via nhs.uk
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