"Diabolical treatment!"

About: Queen Alexandra Hospital

After an accident, having over 5 inches of metal through my arm I went to the a&e department only to be sent home 3 hours later (with it still in) and told that I will be called in the next day. I had to ask for some sort of padding or covering and just told not to lay on it! I eventually got it taken out under surgical procedure the next day. I was given no after care advice whatsoever even though a major muscle was torn on impact. A nurse came and handed me three pieces of paper, told me I was discharged and that was it. Never again will I attend this hospital, I should have learnt from last time when they diagnosed a break when there never was one all because the doctor was in a rush to go home. I certainly would not put my children through any sort of experience at QA.

Story from NHS Choices

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Response from Queen Alexandra Hospital

Thank you for taking the time to write in and tell us of your experience. We are sorry that you felt you were not appropriately cared for during and following your admission. If you would like to discuss this further then please contact our dedicated Patient, Advice and Liaison Service who will be more than happy to discuss this further with you.

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