"Unhappy with treatment"

About: NHS Tameside and Glossop CCG Tameside General Hospital / Trauma and orthopaedics

(as a relative),

My Father attended A&E in October with a severe cut to his leg. The nurse applied strips to seal the wound and a bandage. The nurse informed me as we were leaving that a district nurse would visit him on Saturday to re-dress the wound as it would need re-doing every two days to avoid infection. I asked the nurse for a contact number in case they did not come. She assured me that they would and not to worry. No one came on Saturday, when he received a call he was instructed to attend the walk in centre in Ashton to have the leg re-bandaged.

His sight is poor and because he could not read the machine he could not enter his registration and now has a parking fine. His leg is now infected and has been given a prescription for anti-biotics.

To say we are unhappy with the shambolic nature of his treatment is an understatement. He has also been informed that he can no longer attend Ashton and needs to go the Cornerstone in Manchester. We will be pursuing this matter further.

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Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you for taking the time to post these comments. The District Nurses come under the Care Commissioning Group (CCG). We have also passed your comments onto them on your behalf. You might want to inform your GP & CCG about the lack of information you have received as they also should have engaged with you as part of the patient consultation process.

Many thanks for your comments.

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at


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