"City Crisis Team Nottingham "
About: Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (City) Nottinghamshire Healthcare NHS Foundation Trust Adult Mental Health Services - Community (City) Nottingham NG3 6AA
Posted by annak (as ),
I have been under the care of the crisis team since I was discharged from Highbury Hospital. This is the second time I have been in contact with them. However, this time around they have been disappointing. I see a different person every time. I am seen 2-3 times a week and I never see the same person twice. They always fail to call me when they say they will. They have missed four of my appointments in the last three weeks. They have been very dismissive on phone calls. I regularly call them at night time and the staff do answer but they have recently been quick to end the conversation and they don't attempt to resolve my issue. They just tell me to simply go have a bath or make a drink and go to bed. Prior to this, I was regularly seen by the same nurse. She was always on time, always turned up and was always there for me. Since she has left I have not had a good experience from the staff there.