"painful shoulder scan"

About: Worthing Hospital

i came to the x ray department for a ultra Scan on a very painful shoulder. I was told where to wait by a very friendly receptionist. I was most impressed i was called into the waiting room ,within 5 minutes ,and was helped to get prepared for the Scan by a very friendly helpful nurse. the nurse then went off to get the Dr to do the scan . who appeared within 5 minutes. The Dr was the most caring kind man who explained the procedure from start to end . It turned out that I had the same Dr that had treated me a year ago at Goring Hall private hospital. I can only say i got the same efficient treatment from this Dr at Wort hing hospital under the NHS that I received from a private hospital.It proved to me this Dr treats every patient with the same caring manner if you are a private patient or a NHS patient. I came out of the hospital with nothing but praise for the Dr and the treatment i had received from Worthing hospital.

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Response from Worthing Hospital

It is really lovely to hear that you had such a positive experience whilst in our care and that you found the staff throughout your appointment caring, kind and friendly. We hope your shoulder is now less painful. Our staff work hard to deliver the best care possible and to receive such lovely comments is really encouraging. We have passed on your comments to the managers of the departments involved who will be delighted to share them with their staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful