"Excellent Care"

About: St Thomas' Hospital (London)

I broke my collar bone and dislocated my shoulder after a fall in the street. I was taken to St Thomes' A&E where I was seen almost immediately. I was given pain relief promptly and was treated at all times with kindness and respect. All the staff - medical and radiography - were efficient, friendly and helpful and took the time to explain what was happening at every stage of my treatment. I was discharged with pain relief and a follow-up appointment for the fracture clinic. All this was done within 3-4 hours. An excellent service.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from St Thomas' Hospital

I am very pleased to hear that your experience of treatment in A&E was of efficient and compassionate care that the different parts of your treatment ran so smoothly. Thank you for taking the time to share your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful