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Nursing staff were helpful, friendly and caring

Posted By alaime

"Nursing staff were helpful, friendly and caring"

About: Forth Valley Royal Hospital / Women's day care unit

(as the patient),

Recently attended the breast clinic at Forth Valley Royal Hospital and can't commend all members of staff enough for the professional, helpful and caring manner with which I was treated.

Great service from initial consultation with consultant, to mammogram, ultrasound and then initial results all available the same day.

My experience at day surgery was excellent as well with visits from consultant and anaesthetist explaining again everything that would happen and all the nursing staff throughout the day and night were helpful, friendly and caring.

Excellent service from Forth Valley Royal Hospital.

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Responses

Response from Arlian Mallis, Person Centred Health and Care Co-ordinator, Department of Nursing, NHS Forth Valley 9 years ago
Arlian Mallis
Person Centred Health and Care Co-ordinator, Department of Nursing,
NHS Forth Valley

Submitted on 23/10/2014 at 10:19
Published on Care Opinion at 11:47

Hi, its great to hear that your experience of care was was positive. I will share your posting with the team, its always helps staff to hear positive feedback.

Thanks for taking the time to share your feedback.

Wishing you well,

Arlian

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