"Thank you for the care of my sister who gave birth..."

About: Sunderland Royal Hospital

I would like to thank all of the midwives and doctors on duty 16/10/14 and 17/10/14 for taking such good care of my sister during her labour and difficult forceps birth. She was very anxious as it was her first child but she tells me the staff were absolutely marvellous with her, her husband and our Mum. She was treated with respect, informed about everything, and says the midwives genuinely cared about her and her baby, husband & mum. The attending Dr was wonderful at the forceps delivery, 1 midwife even held our Mum's hand all the way through and another who went off duty at 7pm called back at 10pm to see if my sister was OK. That is genuine compassion and you cannot teach people this - it comes from within! My sister cannot praise the Maternity Unit highly enough - you are a credit to your profession and to the hospital. Being a Matron myself - this is high praise and I know that they worked extremely hard throughout the evening, night and early morning helping my sister through her labour & birth. Thank you to each and every one of you - you should be justifiably proud. In the days where most are quick to criticise and pats on the back are rare ; this is a huge thank you !

Story from NHS Choices

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Response from Sunderland Royal Hospital

Firstly, please pass on our congratulations to your sister on the birth of her baby. It was very kind of you to take the time to leave a review on the NHS Choices website and we are pleased that our staff looked after her so well, particularly as it sounds as though she had quite a difficult labour and birth. We will share your comments with the whole team who will really appreciate you taking the time to ensure their efforts are recognised. Thank you once again.

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