"Gardenia ward and A&E noise levels increased..."

About: King George Hospital

Staff were talking very loudly throughout the whole day and night (relating to patient matters as well their own private lives), which made it extremely uncomfortable for the patients as well feeling restless.

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Story from NHS Choices

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Response from King George Hospital

Thank you for commenting on NHS Choices. I am sorry to hear that was the case. Our staff usually work hard to respect our patients’ privacy and dignity, and for me to be able to investigate further I will need some more details from you. Please contact me via our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk so I am able to investigate this for you. Yours sincerely, Flo Panel-Coates Chief Nurse

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