"Phone enquiries"

About: Cumberland Infirmary

Tried several times to phone to get update on my brothers condition phoned several times different numbers no one answers the phones I live inYorkshire never had a problem down here wit phoning a hospital not good enough........

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Cumberland Infirmary

I am so sorry that you have experienced this difficulty, this is not our usual standard. I have raised these concerns with the appropriate managers for their attention. Thank you so much for taking the time to draw this to or attention, especially at a time when you are anxious about your brother . With kind regards Alison Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful