About: Sunderland Royal Hospital

I had a colonosopy carried out on Tuesday 14 October. At 53 years of age, this was my first time in hospital so obviously I was a nervous wreck! I had heard so many horrendous stories about Sunderland Royal that I almost used my savings and had the procedure carried out in a private hospital. How glad am I that I did not because from first going in, to coming out, nothing was too much trouble for any memer of staff I encountered. The procedure was carried out by a very reassuring, down to earth surgeon. In this day and age people are quick to complain but slow to praise, in my case, praise where it is due, thank you so very much for the care I received that day, I saw the NHS at it's best. Thanks again A very grateful first timer!

Story from NHS Choices

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Response from Sunderland Royal Hospital

Thank you for your very kind comments. We are pleased to hear that your overall experience of care at Sunderland Royal Hospital was very good and that your anxieties were quickly alleviated. We will share your comments with the team who will be pleased to know they have played a part in restoring your faith in the services provided at Sunderland and in the NHS as a whole.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful