"I was an inpatient at the hospital ..."

About: Queen's Hospital (Romford)

(as the patient),

What I liked

I was an inpatient at the hospital for 5 days and it was a clean and pleasant place to be. The staff were all very friendly and helpful, from the porters, to the nurses, doctors and radiographers. Even the food was good for a hospital. The nursing staff on the ward (Ocean B) were particularly good and looked after their patients very well.

What could be improved

The waiting time for reports to come through from the Radiography department was too long in my view. The written reports should be produced much faster - I know they are busy people and that emergencies do happen which divert their attention but it should be possible to produce the report in hours, not days!

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››