"Caring, but busy midwives"

About: Hull Royal Infirmary

Labour ward experience was excellent. Had a dedicated midwife who was extremely helpful and caring. Post-labour ward experience was good, though midwives were very busy. Care for mother post-labour was fine. Communication about baby's problems could have been better, but this seemed due to demands on the midwives. Breastfeeding support was well-intentioned, but not successful - it would have been helpful to see the breastfeeding co-ordinator, who was incredibly helpful 6 weeks later! SCBU experience was excellent, and breastfeeding was established here with nipple shields (which are not given on the post-labour ward). We needed the shields for 4 months, but have successfully breastfed for nearly 2 years now. Overall, I would choose to give birth here again, but I do feel that the post-labour ward needs a boost in staff numbers.

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience, Patient Experience (01482) 675189. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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