"Ward 209 - disappointing aftercare"
About: Royal Derby Hospital Royal Derby Hospital Derby DE22 3NE
Posted by Anonymous
I was admitted onto ward 209 following surgery. The aftercare i received post op was very disappointing - the staff on the ward at the time were not very helpful at all. I was constantly asking for my belongings so i could contact relatives to let them know i was out of surgery, which were finally bought to me at midnight. I was on a morphine PCA which was making me vomit regularly and when pressing my nurse call buzzer for anti-sickness medication none was bought for several hours later, as i had just come around from an open laparotomy hours before this was extremely painful. Night staff were hardly ever seen, and a lady in the opposite bed had to come to my help as this was happening. Communication from staff was terrible. The little information i received about my care was from overheard conversations from the nurses station (which were very loud at night). I also found out on the day i was discharged - 5 days after surgery that i had lost a lot of blood which was something i was never told. On my third day on the ward i had been ill all day and unable to get out of bed or do very much. At 9.30pm i was woken up by a nurse and told i would have to move wards because they needed more beds, a HCA then came and cleared my locker and put all of my belongings onto my bed. I felt unwell at the time and was never told where i was moving to or when, i never saw another member of staff again until 11.45pm when a porter came to move me to another ward - where i was sent without any of my medical notes. The ward i was then taken to (EPU) was under the impression i would be going home in the morning which was note the case. Overall my time in hospital was very unpleasant - communication between both members of staff and to patients was terrible and the aftercare i received was disappointing. One positive would be the gynae theatre staff - they were amazing, caring and put me at ease.. just a shame the aftercare didn't follow