"Respect and patience"

About: Aberdeen Royal Infirmary / Gynaecology Services

(as the patient),

They provided no information, didn't assess properly, provided no aftercare, wanted me to have implant, made me feel like a criminal. Lack of respect and patience with patient.

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Response from Linda Oldroyd, Nurse Consultant, Person Centred Care, NHS Grampian

Dear 123ade456

NHS Grampian aims to be a caring, listening and improving organisation and as such we take all feedback seriously with a view to learning and sharing. It would be most helpful if you felt able to get in touch to share your story in more detail so that we might be clearer on what improvements are required. You can do this in complete confidence by contacting me by telephone on 01224 558449 or by email loldroyd@nhs.net

In my role as Nurse Consultant I have responsibility for finding ways to use patient experience for improvement. We would be grateful therefore if you would get in touch. We will also share your commnets with the relevant manager.

In the meantime we wish you well and that your health has returned to normal.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful