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"Suspected stroke."

About: East Surrey Hospital / Accident and emergency

(as the patient),

On the evening of Saturday 11th Oct I collapsed after suffering a bad migraine earlier in the day. My wife made me comfortable and noticed my face seemed to be drooping on one side. I was also having trouble with my speech. She called for an ambulance and within a couple of minutes the first respose team (a husband & wife who live locally) were with me shortly followed by the ambulance crew. I was thoroughly tested for stroke symptoms and each procedure was explained as they went.

A stroke was ruled out but was advised that a trip to hospital was for the best.

Both teams were lovely and made me feel comfortable despite the pain I was in.

Upon arrival at East Surrey Hospital I was assesed very quickly and taken onto the emergency ward and into a cubicle for blood tests. Followed by a CT scan and numerous visits from ward staff and 2 different doctors.

Every step was explained clearly and I was made as comfortable as possible.

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Responses

Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust 10 years ago
Tasha Gardner
Communications Manager, Marketing and Communications,
Surrey and Sussex Healthcare NHS Trust

supports all internal and external communications

Submitted on 17/10/2014 at 14:24
Published on Care Opinion at 14:28


Dear j26

Many thanks for your feedback. I am glad to hear the staff explained everything to you and made you feel comfortable and I will make sure your comments are passed on to them.

I hope you make a speedy recovery.

Best wishes

Tasha

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Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ben Mearns
Chief of Medicine,
Surrey and Sussex Healthcare NHS Trust

Doctor

Submitted on 04/11/2014 at 12:41
Published on Care Opinion at 12:59


picture of Ben Mearns

Dear j26

I am really pleased to hear your positive comments as it is so important to act quickly when a stroke is even a possibility.

Thank you for taking the time to give us such lovely feedback. I will pass it on to our clinical teams and I assure you that it will make them smile and they will try even harder!

Kindest regards

Dr Ben Mearns

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