"Lack of information"

I attended this morning with an eye injury after being referred from Gosport minor injuries. I was very well treated. I was given a prescription for antibiotics and eye drops. However I was not told and I did not see any signage that prescriptions have to be given to the hospital pharmacy. Once back in Lee on Solent I went to my local chemist only to be told that they cannot issue the medication as it must be done by the hospital pharmacy. I had to take a day of work today and cannot repeat that. Therefore I will now be self medicating as best I can. How any others end up self medicating because of the lack of information? I am sure it is self evident to staff at QA but it is not to the general public.