"I am a very satisfied patient"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I was admitted for bunion removal surgery at the memorial hospital in Holmfirth. Apart from the fear of knowing what the operation involved, I must say that the whole experience so far has been absolutely fantastic, from the initial consultation, to the operation, and the aftercare of which I'm still receiving. All the staff involved, including the surgeon have been perfect in patient care & not once have I felt unknowing of what's happened, what's going to happen, what's expected etc. I have had BUPA care in the past but this experience beats BUPA, hands down. If you would like to mention my name I absolutely do not mind at all. I am a very satisfied patient.

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Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Hi Mister

It's brilliant that you have taken the time to share your experience and thank you for taking the time to post; your comments will be shared back with the team who I know really appreciate patient feedback.

Here at Locala we are always looking at ways we can share patient experiences, if you would be happy to be involved in the future please can you either ring me 07814665526 or email me louise.thornton@locala.org.uk

Louise Thornton

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