"The doctor"

About: Royal Lancaster Infirmary

I had appointment on Saturday the 11th October at 16.00 at out patients The doctor I saw was awful and said they did not know why my gp had referred me, which the doctor should not be saying to me, the doctor should be taking that up with my gp, and also I was meant to be having tests. I asked the doctor "please could I have a scan with my family history of cancer". The doctor said ok but spent about 10 mins telling me I had bullied the doctor to giving me scan which again the doctor should not have done. Now I have to wait more weeks for a scan. This is so wrong when it was my gp who asked for the tests to be done.

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Response from Royal Lancaster Infirmary

We have tried to contact you in regards to this but do not have sufficient information. We are extremely concerned about the issues you have raised and we would therefore be very grateful if you could please contact our Patient Experience team on 01539 795497.

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