"not impressed"

About: Sunderland Royal Hospital

On Saturday 11th October I rang for the ambulance at 6.30pm and it arrived at 10.00pm. I was in so much pain and I couldn't walk I finally arrived at the hospital where i waited 10 minutes to be seen. When I got seen to the nurse just took my obs and told me to go home. Not impressed since I was finding it very hard to move and the pain was so bad

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Story from NHS Choices

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Response from Sunderland Royal Hospital

We are sorry you were unhappy about the experience of the services in the Emergency Department. If you would like to discuss this further, please contact the PALS team either by email (pals@chs.northy.nhs.uk) or phone (freephone 0800 587 6513).

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