"hospital staff no compassion"

About: Macclesfield District General Hospital

While visiting a sick friend on ward 8 we saw a elderly lady who had dementia,with a plate of food,we watched her trying to eat her food for 30minutes,she could not reach her mouth,was unable to feed herself,on inquiring was told she had had her meal at lunch time,at 8oclock a young nurse came and remove the dinner from this lady who was distress,she had clearly want some thing to eat,she was sneezing,and tried to wipe her runny nose on the tie of her hospital gown,was offered a tissue from my friend,five minute later the nurse and a male nurse came to her and drew the curtains around her,and a loud voice said they were checking to see if she was dry,or soiled herself,my friend and I left the ward in tears ,feeling totally upset by the way the lady was treated,what has this world come to,it was a utter disgrace,I'm ashamed of the way the NHS treated this poor fragile lady

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Response from Macclesfield District General Hospital

We were very disappointed and sorry to read your comments. Sister Andrea Millward is personally aware of your concerns and would very much like to discuss them with you. Sister Millward can be contacted by telephoning 01625 663793/661008 or by email via andrea.millward@nhs.net The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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