"Wisdom tooth extraction"

About: Kingston Hospital

I turned up to have my wisdom tooth removed, but was told that it was unsafe to proceed as I did not have the correct x-rays. I was told that as the staff member who initially saw me 'was new' they 'forgot' that I needed an x-ray before the procedure could be done. As it was a Saturday they were unable to x-ray me then as not all the facilities are available at the weekend. I have to take more time off work to go and have my x-rays taken and have had to reschedule my appointment. I have been left in pain due to an incompetence service.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Kingston Hospital

Thank you for your comment. We are sorry your experience at the hospital was not satisfactory. If you would like us to investigate this further, could you possibly supply more information to our Patient Advice and Liaison team on 020 8934 3993 or email us on pals@kingstonhospital.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful