"Response from GP to patient with dementia"

I attended appointment with mother in-law yesterday regarding women's problems, my mother in-law was diagnosed with alziemers 3years ago! February this year mother was signed off from dementia service to GP practice! Anyway my father in-law told me that the women's problem she has had for 12mths and not getting any better! ! So I attended the GPs yesterday to ask for referral to hospital and also to ask about who was monitoring her dementia as we believe it is getting worse!

The experience in the GPs yesterday was both distressing and emotional for myself and my mother in-law! The GP was rude and also at one point stamped his fist on his desk at me and my mother in-law! When I asked for a referral to the hospital I was told this would only be for cancer! ! I asked the GP how he could make a judgement without even doing an examination of patient, when patient was clearly in pain and discomfort. I also asked about the monitoring of mothers dementia and GP told me this would only be the issuing of tablets! ! He then send us away! I then spoke with the practice manager and the GP agreed with a nurse to carrying out an examination! One hour later the GP seen us again with the nurse and completed an examination! My mother in-law was crying when the GP did this and he shown not compassion to a 75 year old woman who was clearly distressed and emotional! The GP told me there was nothing wrong with her, that it was her dementia! ! The nurse did say that the area examined with very red! ! The GP pescriped co-codamol, after arriving at the GPs at 3pm we left at 5pm both very upset! ! I want to make a formal complaint against the GP and also want to know why he didn't recommend a district nurse to visit mother in-law! !