"ETC - fantastic team!"

About: Manchester Royal Infirmary

i attended the elective treatment centre for the second time yesterday, having had a previous op and stay on the short stay unit . The staff on these departments are truly brilliant. They work non stop and are always busy, but they still make time to listen and help in any way they can, the consultant and his surgical team are also fantastic, i was well informed and felt i was made very clear of the plan, the theatre staff make you feel calm and settled and id like to thank everyone involved in my recent visits, I can honestly say its not like this at previous hospitals ive been admitted to recently, the nurses here actually do care and seem to like their job. thankyou

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Response from Manchester University NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding your care you received in the ETC Ward of the Manchester Royal Infirmary. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the staff accorded you the compassion and professionalism you would expect from our hospital. We are also pleased to hear that the theatre staff made you feel calm and settled. We can assure you that we have passed on your thoughts to the ETC staff and the consultant involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust