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Care Opinion

Well looked after

Story from nhs.uk

"Well looked after"

About: Chorley & South Ribble Hospital

I recently had some dental work undertaken under a general anaesthetic at Chorley Hospital. Having never been in hospital before (in over 40 years) I was extremely anxious, however, the nursing staff, Consultant and Anaesthetist all chatted to me, listened to my fears and put me at ease. I found the ward and toilets to be very clean. The staff were efficient and I felt well looked after.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 27/10/2014 at 11:12
Published on Care Opinion at 15:39

Thank you very much for taking the time to tell us of your experience. It is always extremely satisfying to hear that patients have received the high standard of care that our staff aspire to.

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Response from Chorley & South Ribble Hospital 9 years ago
Chorley & South Ribble Hospital

Submitted on 19/01/2015 at 11:54
Published on nhs.uk on 20/01/2015 at 00:01

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

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