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"Disappointing"

About: John Radcliffe Hospital

Having spent 10 days in an acute ward in the JR am appalled to see such waste of tax payers money. Too many people doing menial tasks and no continuity. Very good doctors but all passing the buck due to red tape. After ten days blocking a bed waiting for administration to be put in place, finally turfed out with no care package in place. Due to occupational therapists not being able to make decisions, all left to brokers. So now at home unwell, have been told to call an ambulance for on going care, so presumably will have to go through this useless procedure again People and departments trying to score power and points over each other, were did it all go wrong ?

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Responses

Response from John Radcliffe Hospital 9 years ago
John Radcliffe Hospital
Submitted on 25/11/2014 at 14:43
Published on nhs.uk on 29/11/2014 at 03:01


Thank you for your comments regarding your 10 day stay in one of the acute wards at the John Radcliffe Hospital. I am very sorry that your experience of hospital processes was unsatisfactory. We would be very happy to investigate the issues you have raised and help you in any way we can. If you would like us to do this, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01865 221473 or at palsjr@ouh.nhs.uk and a PALS officer will be happy to help.

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