"Sent home from a&e with serious spine problems"

About: John Radcliffe Hospital

I was rushed in by ambulance as I had drop foot with serious pain. After spending all day there I was sent home with even more painkillers and a review to msk hub in 3 weeks. When the Nuffield team looked at my scan I has surgery the next day. Flattened nerve due to prolapsed disc. May never regain full use of or feeling in foot/ leg. Now have months of physio. Should never have been sent home from JR!

Story from NHS Choices

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Response from John Radcliffe Hospital

Thank you for your comments regarding your emergency treatment. I am very sorry that your experience in A&E did not meet the standard you could expect. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Sue McNiven on 01295 224001 or at sue.mcniven@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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