"In their opinion."

About: Royal Derby Hospital

I attended the parkinsons clinic, it was my very first visit, I had heard so much about this clinic and how excellent they were in treating Parkinson's disease. I saw a neurologist, can't remember their name, oh how I wish I did, they gave me a very brief examination and then proceeded to tell me that in her opinion I had more than likely been misdiagnosed with PD 4yrs ago, they continued to say that I was on a large amount of medication considering how I presented myself at the examination. the neurologist repeated many times that in their opinion I was in too good condition to have this disease. To say how much they upset me is a understatement, this happened some 4 months ago and still I have had no correspondence what do ever from this clinic,how dare she say that to me and not follow it up, no letter, no treatment and certainly no explanation as to what I do have, that's making me feel unwell. I will take this further and I will get a satisfactory explanation.

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Response from Royal Derby Hospital

Many thanks for providing us with this important feedback about your consultation at the Parkinsons Clinic, some several months ago, at the Royal Derby Hospital. We were extremely disappointed and sorry to hear that you felt your experience on this occasion was by no means a positive one and would certainly welcome the opportunity to look into this matter further so we can respond back to you more thoroughly. If this is something you would like us to do, can I kindly ask that you consider contacting our Patient Advice & Liaison service (PALS), on Freephone 0800 7837691 or via email on dhft.contactpals@nhs.net who will be able to assist you further and if necessary, offer advice on how this matter can be taken further forward. In the meantime, may I once again thank you for taking the time to provide us with this feedback and also offer our sincere apologies for any upset or additional anxiety this clearly, less than satisfactory experience may have caused you. Kind regards Deborah Furness, member of the Patient Experience Team for Derby Hospitals NHS Foundation Trust

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