"A. positive experience, A&E and Pasteur ward."

About: Basildon University Hospital

My Mum was taken ill late on a Saturday evening, paramedics were called and she was taken to A&E , she was then admitted to Pasteur ward in the early hours of Sunday morning, where having suffered a stroke she stayed for a week. We cannot fault the quality of care received ,the Paramedics were so caring ,the A &E staff so efficient , mums assessment was quick . The care on Pasteur ward was faultless. Everyone was friendly and we were kept well informed. Staff showed genuine compassion for patients and I felt confident leaving mum in their care. Thank you .

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Response from Basildon University Hospital

We are pleased that your Mums recent experience of care in Accident and Emergency and Pasteur at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. We will forward on your kind words to the departments concerned. Thank you for taking the time to post your comments.

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