"Ok care received. discharged too early"

About: Dorset County Hospital

My elderly granddad (88) was admitted to Abbottsbury ward to be treated for 2 infection. The care he received was good. That wasn't the issue. The issue was his discharge. Abbotsbury ward was being closed, so basically everyone had to go home. Ready or not. Even though granddad could not walk to the toilet unaided or actually do much for him self. He was discharged into my equally elderly grandmothers care. With no thought of how she would get him stood on her own. How she would get him to bed on her own. No re enable ment was put in place. My grandmother was ensured the district nurse and gp would visit the following day. Neither were even aware of his discharge. I feel so annoyed anyone could be treated so poorly.

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Response from Dorset County Hospital

I was really saddened to read your recent experiences of your granddads care; this is not what I would expect for any patient and I can see how frightening this must have been for your granddad, your grandmother and for you. Whilst I can’t t turn back time and change what has happened I would like to understand what went wrong as this is not acceptable. If you would like to share what happened to you and your Granddad I would be happy to meet you or speak with you in the phone if that’s easier. If you could contact us our PALS service on 0800 7838058 or pals@dchft.nhs.uk we can set a time that is convenient to you to speak. Kind regards, Alison Tong, Director of Nursing, Dorset County Hospital

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