"Wonderful care on ward 40"

About: Hull Royal Infirmary

I was admitted to HRI for investigations into a very severe headache, the care I received from day one was exemplary. It took 2 days to discover that I had had a brain haemorrhage but as I didn't present the normal symptoms it was very difficult to diagnose. Every avenue was investigated until they found out what was wrong. I will also be eternally grateful to the persistence of the doctors as they also discovered I had 2 aneurism's. I spent 5 days on ward 40 and the care I recieved from all those who cared for me was outstanding, reassuring me when I was concerned, answering all questions thoroughly and giving me confidence in my surgeons for the surgery I still require. Many are quick to complain about the NHS but the care I received was second to none and I have nothing but admiration for all staff I came into contact with.

Story from NHS Choices

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Response from Hull Royal Infirmary

Dear Louise, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience., Patient Experience Team on (01482) 675189. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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