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Ward 40 - Excellent staff, friendly and...

Story from nhs.uk

"Ward 40 - Excellent staff, friendly and..."

About: The Royal Victoria Infirmary

We were there from sunday to tuesday. Had been reffered through on sunday and staff saw to us fast. Found out that had been ill due to an ectopic pregnancy and the doctors and nurses went out there way to make sure our concerns and questions were addressed. We felt supported, understood and reassured during our stay and had a better experience than another hospital we had stayed in previously.

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Responses

Response from The Royal Victoria Infirmary 9 years ago
The Royal Victoria Infirmary

Submitted on 07/10/2014 at 13:41
Published on nhs.uk on 08/10/2014 at 04:00

Thank you very much for taking the time to let us have feedback about your positive experience of our services at the RVI. We strive to ensure every patient receives high quality care and is treated with respect and compassion, and we are delighted that this is reflected in your comments. We are very sorry to hear about your ectopic pregnancy and hope our members of staff were able to support you through this very difficult time. Your kind remarks will be shared with the staff concerned who will, I know, be encouraged by this feedback.

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