"hip review"

About: Solihull Hospital

My 86 yr old mother was admitted to heartlands due to pain in her hip which had been replaced many years previously. She lay in a bed for nearly 4 weeks without receiving treatment. She was then transferred to Solihull hospital for hip revision where we were informed she had an infection around her false hip. I had to make several appointments to meet with her surgeon to find out what was wrong and how it was going to be treated as nobody appeared to know. I shared concerns from her first admission at heartlands about her serious weight loss. It has never been addressed and nobody not even the dietician appear to be concerned. Over all I feel the treatment received by an 86 yr old has been very poor. It is a shame as I champion the NHS and its staff so to have my mother let down in this way is not acceptable.

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Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Anonymous,

firstly may I apologise for the delay in responding to you, If you wish to discuss this in more detail, please feel free to contact the Patient Services Team on 0121 424 0808.

Kind regards

Margaret Mitchell

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful