"My grandmother was left on a trolley ..."

About: George Eliot Hospital

(as a relative),

What could be improved

My grandmother was left on a trolley for five hours in a side ward while we were repeatedly ignored by staff. She had suffered a stroke and is now paralysed with a very low quality of life. We are now told that had she been treated within the crucial time period of three hours then she would have had a good chance of recovery.

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Story from NHS Choices

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