"First Class Service"

About: Hinchingbrooke Hospital

I recently required assistance from the team at Hinchingbrooke and, without exception, i was treated with complete courtesy, kindness and professionalism. My experience started with a visit to A and E and i then had appointments for an ultrasound scan and a series of biopsies in gynaecology. I was seen quickly in A and E and the follow up appointments i required were scheduled very quickly indeed. Every person who assisted me was first class; polite and friendly and willing to answer the many questions i had in language that i understood. Parking is competitively priced and the areas of the hospital i saw were spotless and well decorated. One small criticism is that i arrived in good time for my appointment but there was just one lady on reception in the treatment centre and quite a queue of people waiting to be booked in. I have complete confidence in the team at Hinchingbrooke and offer my thanks for the quality of care i received at a time when i was very worried about my health.

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Response from Hinchingbrooke Hospital

Many thanks for taking the time to leave us feedback about your recent treatment at Hinchingbrooke and we are very pleased that you feel satisfied with the quality of care you recevied. Should you require any further assistance, please do not hesitate to contact a member of our Patient Advice and Liaison Services Team on 01480 428964 or by email: hch-tr.pals@nhs.net.

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