"day surgery ward"

About: Royal Blackburn Hospital

I have been on the day surgery ward 4/5 times. I have found the staff to be so brilliant, kind, listen to worries, empathise with us all, same with theatre staff reception staff and cleaners, I cannot speak highly enough of them all. the tea and toast is so welcome too thank you one & all. You are all angels!!!

Story from NHS Choices

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Response from Royal Blackburn Hospital

Dear Tilly Many thanks for your feedback on your experience of our General Surgery at Royal Blackburn Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the teams concerned. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience with our day surgery ward that have made your visits there so good we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Many thanks once again for commenting Wendy Stobbs, Patient Experience Facilitator

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