"Competent, caring and compassionate"

About: The Whittington Hospital

My much-loved mother died yesterday, after five days in the hospital. Throughout, and especially on the critical care ward, she and we were treated with great kindness and consideration - but never patronised. Staff explained sensitively but accurately what the position was, and their compassion, care and professionalism made our overwhelming sadness and sense of loss easier to bear.

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Story from NHS Choices

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Response from The Whittington Hospital

We're very sorry to hear that you've lost your mother and appreciate you leaving us a message during what must be a difficult time. We'll pass your kind words onto the staff in critical care and let them know that they made yesterday easier to bear for you and your family.

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