"The care was truly breathtaking"

About: City Hospital campus / Oncology

(as a relative),

My Mother was admitted to Hogarth ward at Nottingham City hospital in September, she had end stage metastatic pancreatic cancer and deteriorated more rapidly than anticipated.

My sister and I were able to stay with her constantly for the last 5 days of our life together and were able to contribute towards her care.

The staff were all so amazing, including the dark haired housekeeping lady on Gervis Pearson who realised what we were going through and always spoke to us kindly as we walked through the ward.

The care was truly breathtaking and as a nurse myself, made me proud to be a nurse.

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Response from Nottingham University Hospitals NHS Trust

We extend our sincere condolences on the loss of your mother, and thank you for taking the time to write to us to share your experience of her care during what must be a difficult time for you and your family. Showing consideration and support for friends and family of patients is incredibly important to us and we are glad you experienced this from colleagues on Gervis Pearson ward. We will pass your kind words on to the staff there, certain that they will appreciate them.

Response from City Hospital campus

This feedback was originally posted in September 2014 via the Patient Opinion website. There is presently a technical problem with the NHS Choices website. This means a back log of comments are presently being pulled from the Patient Opinion website later than usual. We have escalated our concerns to the NHS Choices team, who have assured us that their team are working to resolve the problem. We responded to this post back in September 2014. This lovely feedback was shared with the staff involved at the time.

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