"Poor care on a surgical ward"
About: Tameside General Hospital Tameside General Hospital Ashton Under Lyne OL6 9RW
Posted by shoegal (as ),
i was due to be admitted for a cholesystectomy in nov and the day prior to my admission, it was cancelled. i was informed it was due to lack of beds.
i was then informed to go to the surgical ward at 7.30am on the friday. i turned up at the time requested and was informed to wait in a small waiting area in the middle of the ward. i was with 8 other patients, some elderly. i sat there for 5 hours before i was taken to a bed and prepared for theatre, where i was then taken about 30mins after getting my bed. it was literally one out... one in. for most of the morning there were more patients on the ward than beds which i felt was not acceptable. no one came to see who i was, so i had to ask if they knew i was here. no one seemed bothered that we were sat on very uncomfortable chairs which were in the way of staff. i could have been anybody with a bomb/gun/or stealing patients things etc as no one checked who i was. i felt this was poor safety management.
some of those waiting were not that lucky. several were taken to the toilet and asked to change into a gown and their dressing gowns and taken to the theatre from there. some of these patients were again elderly. their bags were taken to another ward whilst they went to theatre and were waiting for them in this ward. after my surgery, i asked several times for pain killers and eventually my husband had to ask the staff after 2 hours.
during the night i wanted something to eat as i felt sick due to being starved for nearly 24 hours and had no call bell to call for staff.
during the night, no staff came to see if i was ok, and if i needed anything, so i had to wait for staff to come nearby and shout to them. in the morning, there was only 2 staff on the ward as it was originally a monday to friday ward and there were no beds for the ward patients to go to on other wards. the staff were very busy dealing with several poorly patients and i had to get up and have a wash on my own following surgery.
i had to wait till tea time before staff had time to discharge me back home.
i felt that:
1 staff had no time for patients as there were too many patients on the ward
2 we were on a conveyer belt
3 it was not acceptable for patients to be admitted in a corredor and to change for theatre in a toilet
4 no adequet staffing levels
5 poor security