About: Bedford Hospital South Wing

I had labour of horror, which I'm still having in my nightmares. It was 37 hours since first inducement pessary till my baby was born. After 24 hours in abnormal pain and massive amount of pain killers with hardly any progress in cervix I was nearly begging doctor to go for c-section. She told she won't risk her licence because of my whim! After another 12 hours of this nightmare I ended up with emergency c-section which has been done in 15-20 min because of failure to progress. I could have that c-section much earlier instead of putting my baby in to the risk, just because somone worries about licence more than about patients. Doctors responsibility in hospitals are to make right decisions at right time! I want to say big thank you for all midwives, that made me feel important and provided really best care I could ever think of.

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Response from Bedford Hospital South Wing

Hello, Thank you for getting in touch concerning your experiences at Bedford Hospital, as a hospital we appreciate all feedback, good or bad. I am sorry to hear that your recent experience in our maternity ward did not meet our usual high standards. Your comment will be passed on to those involved with your treatment but should you wish to discuss this matter personally the best way forward is to get in touch directly with our Patient Advice and Liaison Service team (PALS) as detailed on our website at http://www.bedfordhospital.nhs.uk/patients/pals-and-complaints. You can contact PALS via email to PALS@bedfordhospital.nhs.uk, by calling the team on 01234 795814, or by writing a letter to: PALS Bedford Hospital NHS Trust Bedford MK42 9DJ Ellie Taylor Communications Officer Bedford Hospital NHS Trust communications@bedfordhospital.nhs.uk

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