About: The Tunbridge Wells Hospital The Tunbridge Wells Hospital Tunbridge Wells TN2 4QJ
Posted by Lindsey
My mum went in for a replacement hip operation, the letter said arrive at 7.30am. Coming from outside the area, we arrived at 6.50am. All her observations were done very professional by 9.30am. Then came the wait... everyone else went in, finally at 3pm one of the surgical team arrived, my sister and I let out a cheer hurruh !!! Said goodbye to mum, as we had been there a while, I said to my sister we should get a discount, she asked in the foyer "Help" desk they said they didn't know anything about this sort of thing. Went to the ward, the admin lady gave us a signed piece of paper which we had to take to yes you've guessed it the "help" desk, where she stamped it !! All the family are taking in turns to get through on the phone to ask for an update, no luck,, even the switchboard are fed up with keep trying, am sat on the phone for 20 minutes now sigh.