"Waiting times for phlebotomy at Dewsbury"
About: Dewsbury & District Hospital Dewsbury & District Hospital Dewsbury WF13 4HS
Posted by AnneC (as ),
I have often wondered why their are such long waits for blood to be taken. I have waited for more than an hour today (and am still waiting - the click ticks on). There are dozens of patients in the waiting area waiting with a stoic attitude. It's marginally better than it used to be now we have numbered tickets like at a deli counter but there is a fierce black market going on in the waiting area too with people taking two tickets and trading them with friends.
I just wonder how many hours of people's time this area wastes? The people waiting have lives too.
I understand the difficulty in predicting demand but it's the same issue as 20 years ago. I was a complaints manager in an acute trust then too.
I wondered what the Trust had tried to do to make this better?