"Excellent treatment at Good Hope hospital EPAU"

About: Good Hope Hospital / Maternity care

(as the patient),

I was referred to the early pregnancy unit at Good Hope hospital for an early reassurance scan. From the moment I booked in to the moment I left, the staff were amazing. They remembered and used my name (something unheard of in most places these days). They explained everything to me, offered comfort and reassurance. I was worried and upset about the scan (no bad news, just worried) and was even offered a quiet room if I didn't want to return to the waiting room. Every member of staff that I saw was kind, caring, warm and comforting. I couldn't have asked for better.

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Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust

picture of Ann-Marie Riley


Thank you for sending us your feedback. I am so pleased that you had such a positive experience here at Good Hope. I will ensure the EPAU team are sent a copy of your feedback -I know they will be delighted to receive it.

I hope all progresses well with your pregnancy

Kind regards

Ann Marie

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