"They are stars!"

I was visiting Oxford (from Essex) when the taxi taking me to my brother's house at Wootton crashed into the van in front. I was in a sorry state with a fractured sternum ... along with the lovely black eye and bump to the head. The entire staff at Abingdon were absolute stars, very professional and I was a bit sad when they packed me off to the John Radcliffe. Very many thanks to all those lovely people there who took care of me x

Story from NHS Choices

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Response from CPSU

I was so sorry to read about your most unfortunate accident, I hope that you are making a good recovery. Please could I thank you for your comments about this service, please could I also say that I have passed your thoughts onto the team concerned.

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