"Torn ligaments in ankle etc after accident"

After arrival in a lot of pain , eventually seen by a Doctor in A&E sent for xray , then fired down to the end of a corridor and seemingly forgotten about for 2.45 hrs , my wife went to ask when they were going to come and see us - the response was "The doctors are treating ill people" eventually the dr arrived apologizing but certainly not meaning it - didn't look at my shoulder or back - re injury's which i had been in near tears with pain on Xray table .i had to go to my own GP the following Monday to try and get help their ? my wife was stunned by how we had been treated ? then im not going into the visit to the locum orthopedic consultant - whom one of the nurses ended up arguing with them re what they had suggested ?