"What a fantastic team of staff on Ward 18"

About: Bishop Auckland Hospital

I was on ward 18 for 4 days following a left hip replacement All of the staff demonstrated high levels of professional skills coupled with sensitivity and respect for their patients and behaved with good humour at all times I always knew what was happening to me and why, and was kept up to date with what might happen next A positive attitude to promoting a speedy recovery was very much in evidence throughout the ward In a period when it seems more common for people to complain than compliment I must place on record my praise for this team. They are a credit to this hospital and to themselves

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Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent visit to Ward 18 at Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received and I wish you well in your recovery. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the staff on Ward 18. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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