"Very Happy With Service"

About: Gloucestershire Royal Hospital

Was admitted to Gloucester Royal after a referral from Cheltenham Genral after my throat closed up to be seen by a specialist. On arrival I was greeted by the specialist who's bedside manner was impeccable he was calming and reassuring and explained everything in laymans terms so I could understand. I was then taken up to the wards where again I was well looked after with having bloods taken and being put on a drip to get fluids in me as by that point I couldn't swallow. After a surprisingly good nights sleep I was awoke by a friendly nurse to give me more medication and check vitals etc. the food was hot and edible. I was looked after by so many different nurses and doctors and porters I can not praise them enough for being reassuring, calming and showing grace under pressure. The staff at both here and cheltenham really do the NHS proud.

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Response from Gloucestershire Royal Hospital

Hello, Thank you very much for taking the time to share this feedback with us. It's great to hear you had such a positive experience of our staff and services at GRH, during what must have been a stressful time. We'd be happy to pass your comments on to the teams involved. If you'd like to leave more specific feedback you can contact our patient liaison (PALS) team on 0800 019 3282 or by emailing pals.gloucestershirehospitals@glos.nhs.uk Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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